Services
Mobile Device Repair
Phones, tablets, and smart watches all have screens that break. Let us put your mobile device back in good order.
Game Console
Clogged fans, non-functioning disc drives, failing hard drives, and overheating processors can end a gaming session quick. We can help get you back in the game.
Laptop and PC Repair
Computers are full of components that can fail, or can be upgraded for better performance. We can diagnose the issues and get it running again. We also build custom rigs.
Data Recovery
When a hard drive fails, a computer is replaced, or the cost of repair is prohibitive, data recovery is essential to keep those old family photos.
Virus Removal
Viruses and other malware are incredibly easy to catch, but not so easy to get rid of. Not only do they affect performance, they can also steal information.
Operating System Installs and Upgrades
Sometimes, an operating system gets so corrupted, there is not choice but to install it from scratch. Other times, a user may decide he’s done with Windows and wants to move over to Linux. Maybe the newest version just came out, and it’s time to upgrade. Whatever the case, let us do the hard work for you.
New PC Setup
Getting a new computer can be exciting, but it can also be frustrating. There’s bloatware to get rid of, software to find to make it truly useable, antivirus to install, updates to download. Let us take care of the frustrating parts of getting a new computer.
Networking
Choose the right equipment, set it up so it’s secure and easy to manage, install the cameras, find a backup solution to prevent data loss across the entire network. It all comes out to one big headache. From small home networks to hotels, we’ve got you covered.
Websites
Sure, the locals may find you on News and Chatter, if you post constantly. Folks from out of town, or who don’t have Facebook will be looking for your website, and a nice website draws in more visitors to your business.
Our Expertise
Data Recovery
$105.00
Phone/Tablet Repair
$70.00
Custom PC
$225.00
Diagnostic Service
$30.00
Virus Removal
$160.00
Operating System Install
$105.00 – $160.00
Gaming Consoles
$100.00
Remote Service
$60.00
FAQ
How does remote service work?
First, download and install AnyDesk from anydesk.com. Call us and explain what’s happening. Tell us you’d like remote support and provide the nine digit address of your machine. We’ll collect your billing info before we get started and discuss the final charge when we’ve finished. **NOTE: YOU MUST BE ABLE TO ACCESS THE INTERNET FOR REMOTE SUPPORT TO WORK.** We will take control of your system and address the problems you are experiencing without anyone coming to your house, or you having to bring your computer in to the shop.
How long will it take to fix my phone?
Phone repairs are typically completed within 24 hours of receiving the parts. Parts are ordered after they are paid for and, in the case of Stripe payments, the payment has cleared. For faster service, we recommend paying by cash or check.
How long does it take to disinfect my computer?
William Shakespeare once wrote, “When troubles come, they come not single spies, but in batallions.” Because we adhere to this philosophy, disinfection is a multi-step process that starts with hardware diagnostics, to minimize the odds of running into trouble. Then, we make a backup of your data, to ensure nothing gets lost if something goes wrong. After that, we run several scans and perform some manual disinfection tasks, before we even boot into Windows. Once we’re in Windows, there are several other scans and diagnostics run. When all is said and done, we’ll make a second backup of your data, so you have a clean copy in case of disaster. For this reason, it takes an average of four business days to completely disinfect a computer.
How do I know my data is safe?
This is a great question, and we’re glad you asked. When we perform a data backup, the data stays on our servers; it never goes out to some cloud service, like OneDrive. Because we own the machine your data is stored on, we can be sure of its security. Data doesn’t hang around forever, either. Your backup files are deleted within one year, sooner if you request it.
I think someone has hacked my computer. What do I do?
Disconnect your computer from the internet by pulling the cord or shutting off your wi-fi. Then, shut down your computer and unplug it from power. DO THESE TWO THINGS RIGHT NOW! Do not turn your computer back on. Call us for disinfection, and start changing passwords on everything. Also, call your bank and inform them. They can help you secure your bank accounts.
Do you offer classes on computer security, or just basic computer use?
This is something we’re working on. In the meantime, the Rawlins library does offer some classes, and the senior center has seminars on the subject. Call them for more info.
